Customer Service Charter – Water Resources Authority (WRA)

Accounting for every drop

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WRA Customer Service Charter Audio Version

WRA Customer Service Charter 2018_Kiswahili-page-001

WRA Customer Service Charter 2018_English-page-001

Water Resources Authority (WRA)

SERVICE CHARTER

WRA Service Charter 2018_English

WRA Service Charter 2018_Kiswahili

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Ministry of Water and Sanitation

Water Sector Trust Fund

Water Services Regulatory Board

Contact Us

Location: Water Resources Authority (WRA), NHIF Building, 9th Floor, Wing B Upper Hill, Ragati Road, Nairobi

Address: P.O.Box 45250-00100 Nairobi, Kenya

Telephone: +254 20 2732291, 2729048/9

Fax: +254 20 2729950

Email: info@wra.go.ke

24 Hour Emergency Line: 0700 056472

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